Return Merchandise Authorisation (RMA)

Thank you for your enquiry. For your information and reference please see our stadard terms & conditions of sale

If your device is likely to be faulty, before returning any device for repair we need to create a returns report and generate a 'Return Merchandise Authorisation' (RMA) number.

Please note products can't be returned without first obtaining an valid RMA number.

Typically we aim to turnaround RMA's within five working days.

For help on finding the products serial number.

Please supply the following information below (*Mandatory fields):

Or by standard email or Telephone:


Telephone: +44 1480 479 164